The large majority of airline offices are located between
Piazza Barberini and Via Vittorio Veneto (metro A: stop Barberini),
or bus 492 from Termini and the Vatican. Precisely, most aerlines
offices are in Via Barberini or in Via Bissolati, and also
in the surrounding streets. Some companies have their bureaus
directly at the Fiumicino Airport.
Aer Lingus
Via Barberini 3
06 - 4818518
Aerlineas Argentinas
Via Sicilia 43
06 - 482961
Air France
Via Sardegna 40
06 - 47181
Via Veneto 89
06 - 483803
Via Veneto 93
06 - 4885563
Air Malta
Via Barberini 29
06 - 4884685 / 06-4883106
Fiumicino airport
06-65010401
Air New Zealand
Via Bissolati 54
06-4880761
Alitalia
Via Bissolati 13
Reservation: National flights
06-65641 (24 hrs)
International flights
06-65642 (24 hrs)
Information
06-65643 (24 hrs)
Central operator at Fiumicino airport
06-65631
Lost luggage with Alitalia
If you are travelling with Alitalia, make sure to have this information handy.
Customers luggage support at Fiumicino airport: tel. 06-65634956 (24 hrs)
Make sure that they give you the file number of your case ("Numero di pratica" in Italian). Alitalia will deliver for free downtown at your domicile the lost luggage. However to do this they use ane external company external company offring a bad service (they say they are going to change it). This company does not allow you to set time ranges for the delivery, with the result that you might find yourselves confined at your home or hotel waiting for the luggage, and it could take days (!).
The good thing is that Alitalia reimburses 100% of all pharmaceutical products purchased in a regular chemist shop, and 50% of all clothing and shoes purchased in regular shops until the day of the delivery.
In order to have the reimbursement you should keep the receipts of purchased products ("scontrino" or "ricevuta" in Italian) and contact the Alitalia Customer Service in your country. In the USA, the service is located in Los Angeles, their phone is: 310 338 055, their fax is: 310 338 0438.
Austrian Airlines
Via Po 10
06-85354610
Via Mussi 5
06-8125766 / 06-8125796
British Airways
via Bissolati, 54
06-485480
Canadian
Via C. Veneziani 58 (building C)
06-6591300 / 06-6557117
Fiumicino airport
06-65011462
Cathay Pacific Airways
Via Barberini 3
06-4820888
Delta Airlines
Via Po n. 10 - Toll free number
167-864114
fax
06 85354925
Fiumicino airport (open 8-12 AM)
06-65954104
EL AL
Via Bissolati, 76
06-4742301
fax
06-4872205
Fiumicino airport
06 65954123
Iberia
via Bertoloni, 3D (Piazza Pitagora) bus 910 from Stazione Termini
1478 31055
Japan Airlines (JAL)
the bureaus are at Fiumicino Airport
06-65953840 / 06-65953841
06-65953842
KLM Booking
Fiumicino airport
06-6529286
Kuwait airlines
Fiumicino airport
06-659544844 / 0665954569
Lufthansa
Via S. Basilio 41
06-65684004
Fiumicino airport
06-65954156
Luxair
For flights to Luxembourg. This is the only presence
they have.
06-65010901
Olympic Airways
via Bissolati, 76
06-48903089 / 06-4747711,
06-478671
Qantas
via Bissolati, 35
06-486561
Fiumicino airport
06-65010200
Sabena
Via Bissolati 54
reservation 06-421231
fax
06-85856007
Fiumicino airport
06-65954154
SAS
Booking (Fiumicino Airport)
06-65010771
Swissair
Via Po 10
06-8470518
fax
06-4873377
TAP - Air Portugal
Via Veneto 84 (1st floor)
06-48998200
fax
06-4820718
Fiumicino airport
06-65010537
Turkish Airlines
Piazza Repubblica 55
06-4828349 / 06-4819535
box office
06-4873368 / 06-48903857
Fiumicino airport
06-6529167 / 06-65010043
TWA
Via Barberini, 67
06-47211
Fiumicino airport
06-65954921
VARIG
Via Sardegna 38F
06-4677210
Fiumicino airport
06-65011573 / 06-65011574
Virgin (former EBA-EuroBelgian Airlines)
toll free number from Italy(Italian operator, ask
for the English operator) - their premises are in Bruxelles not in Rome, but
you can call them for free and book (from Rome). You
will find there convenient fares and you can also book online
800-097097
Airlines in Fiumicino Airport
Some airline companies handle most if not all of their work
directly in the airport. The central operator of the airport
is 06-65953640, 06-65954455.
We have already indicated which companies operate in the airport.
If you want to know how to get to the airport. please read this other page of the
guide (click): Arrival and departure - airports
